FAQs

General

We do not print a catalogue as we are constantly adding to our collections. However, we will be updating our website regularly with new additions. If you are looking for any item in particular, do not hesitate to contact us, and we will do our best to locate it for you.

We aim to give as much information about the product in the product description as possible. However, if you require further information, please do not hesitate to contact us.

Once you have added your items to the shopping basket, click on “Checkout” in the top right corner. There is a box opposite the subtotal where you can enter your “Discount Code”. Once you have entered your code, click on “Apply Code”. If your promotional code or discount code is correct, the discount will be applied to the total.

Shipping/Returns

We offer an exchange or refund on all unused and unworn items returned to us within 10 days of delivery.

  • Please note : Our online returns policy differs to our returns policy instore.

Please contact us to let us know that you would like to return an item and the reason for the return. Return the item along with the receipt and the reason you are returning the item.

Please ensure the items are protected, as we cannot take responsibility for any damage caused in transit.

Please contact us within 24 hours of receiving the item, and we will resolve the issue.

USA AND REST OF THE WORLD

All items we send are fully insured!

If we have received your order, we will send you an email confirming that your order has been received.

Shopping Online with Fashion Lifestyle

Christmas presents may be returned up until the 7th of January. You may return them to us by post for an exchange or credit note. Please ensure to include your receipt or gift receipt.

All Shopify stores are PCI compliant by default so users can keep payment information safe.

We accept all major credit cards including Visa, MasterCard, American Express and Laser. We also accept ShopPay, GooglePay, ApplePay & Klarna

Contact Us

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